Privacy Policy

We collect only the information you give us when you interact with the site: reservations, catering requests, web-design requests, loyalty signups, newsletter subscriptions, and messages you send through the contact form. For each of those we typically store your name, email, phone number, and the contents of your request.

We also record basic, non-identifying analytics about how pages on the site are used (which page was viewed, the referring site, marketing campaign tags, and an anonymous session identifier) so we can improve the experience.

We use the information you submit to respond to your inquiry, confirm reservations, prepare catering quotes, fulfill orders, deliver rewards, and follow up about your experience. Newsletter email addresses are used only to send updates you opted in to.

We do not sell your personal information, and we do not share it with third parties for advertising.

We use background app refresh to keep app content current, including account updates, rewards balances, and relevant notifications. This allows us to deliver timely information without requiring you to open the app. You can manage or disable background app refresh at any time through your device settings.

If enabled, we use your location to show nearby stores, local availability, and relevant time-sensitive offers. Location data is only accessed when needed to support these features and is not used for continuous tracking. You can change your location permissions at any time in your device settings.

Our website runs on a managed cloud backend with row-level security enabled on tables that hold customer data, so requests can only read or write the records they are authorized for. Form submissions are validated on the server before being stored, and admin access is restricted to authenticated staff accounts with an explicit admin role.

We use a small number of first-party cookies and local-storage keys to keep staff signed in, remember your preferences, and tie analytics events to a single browsing session. We do not load third-party advertising trackers.

We keep reservation, catering, and web-design request records for as long as needed to serve you and to keep accurate business records. Newsletter subscribers can unsubscribe at any time using the link at the bottom of any newsletter email.

If you would like a copy of the personal information we hold about you, or you would like us to delete it, email us and we will respond within a reasonable time.

For privacy questions or requests, email info@nextstopcafe.ca. See also our Terms & Conditions and contact page.